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    From “me” to “us”

    18.06.19

    Everyone agrees: Each employee brings a wealth of unique experience, expertise and soft skills to the job. That’s an enrichment for the company, customers and particularly their coworkers. But what exactly is the best way to share and transfer important knowledge within the organization?

    To find out, inTime conducted a training project for its warehousing division. The focus of the project was on safety-related processes at the express logistics provider’s various sites – a field in which effective training in health and safety regulations is undeniably important. For an entire workweek, nine seasoned employees and managers learned about the ins and outs of knowledge transfers at a multiplier training course in Kassel. Head of Warehousing Firat Kiziltoprak explained, “We learned faster, more effective ways to transfer and disseminate knowledge from one person to rank-and-file employees.” For inTime, the way forward is clear: to move from “me” to “us”. During the course, in-house and external instructors concentrated on health and safety requirements and explanations of briefing and reporting structures at the individual sites. “Every team member needs to understand the relevant processes, regulations and key contacts,” continued Kiziltoprak. “We start driving knowledge transfers from the very first day on the job and get veteran employees involved at all our locations,” added Holger Siegmann, Head of Quality Management. The agenda covered everything from fire protection and prevention, evacuation, training and monitoring of handling processes to load securement and dangerous goods. inTime plans to keep on refining and intensifying its training programs in the future.

     

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